Terms & Conditions
Thank you for choosing Cornish Meadow for your tent camping holiday. We provide these terms and conditions to ensure that all of our visitors are able to enjoy a safe relaxing holiday with us.
We reserve the right to change these Terms at any time. Any such changes will take effect immediately when posted on the Website or otherwise brought to your attention. It is your responsibility to read the Terms.
Please read our campsite Terms and Conditions carefully, before booking your pitch, thank you.
Booking
Your booking is for the pitch, dates and the number of people as stated on your booking confirmation (we do not accept touring caravans / motorhomes).
Pitches are allocated on arrival and particular pitch location can not be guaranteed.
Pitches are available from 2pm on the day your holiday commences.
Guests must vacate by 11:00am on the day of departure and leave the pitch in a clean and tidy state. We reserve the right to charge late departure.
Pitches offered are for two adults, two children, one tent and one car only. Any additional people, cars pets must be booked at the relevant rate and will be subject to availability and space.
A pitch consists of approximately 6m x 6m space.
All cars must be parked in the parking area located next to the campsite field.
Dogs are welcome to stay and must be included when booking. There is a small fee of £5:00 per day, per dog. Dogs must be supervised at all times, kept on a lead and all mess picked up immediately and disposed of appropriately.
Once booked, we will confirm your booking indicating that a pitch has been reserved for you on the dates required via email.
Bookings are not transferable. The responsible person who books any stay at Cornish Meadow is responsible for all members of the party.
If you wish to extend your stay beyond the booked dates, there is no guarantee that the same pitch will be available but we will always do our best to accommodate any extension to your stay.
Amendments to bookings, including, but not limited to, changing dates, reducing the number of people or pitches, wil be considered as a cancellation and treated as such.
If you wish to amend your booking by way of adding guests, adding extras, please notify us as soon as possible and we will do our best to accommodate your request, although this may not always be possible, depending on availability.
There is a maximum of 2 adults per pitch.
We do NOT accept any trailers or motorhomes. Only private cars, motorbikes, and pushbikes.
Pitches
We presently provide only grass pitches without electric hook-up.
All pitches are a minimum of 6mx6m
You must pitch as directed by the ground staff, not encroach upon any other pitches and you must abide by the fire risk and prevention rules.
All tents must fit within the boundary of your pitch.
If you pitch outside the boundaries of your pitch or your unit is judged to pose a risk to the safety and comfort of others you will be asked to move.
Due to the damage caused to the grass, we request that you only use breathable ground sheets.
For tented camping, solid ground sheets are only allowed in sleeping areas or where it is a part of the tent itself (fixed/sewn in groundsheet). No plastic, tarpaulins, mats, awning tiles, carpets or rugs etc. to be used on grass.
Payment & Cancellations
Upon booking, we will ask for full payment of your stay. There is a non-refundable deposit of 50% of your stay. For cancellations made within 14 days of your check-in date, no refund is made. For cancellations made 15 days or more from your check-in date, a 50% refund will be given, upon request.
Cancellation by you due to inclement weather, non-arrival of party members, arrival after the due date, leaving early or events beyond our control will not be eligible for a refund.
Contract
The contract is with St Hilary Campsite, The Avenue, St Hilary, Penzance, TR20 9DQ. Cornish Meadow is not liable to any person visiting, for any personal injury, fatal or non-fatal unless caused by a negligent act or omission by the company or its employees. Cornish Meadow is not liable for any injury, loss or damage to any property including motor vehicles and personal effects, howsoever caused or sustained.
Safety on site
The speed limit is 5mph. Please drive SLOWLY. This includes bicycles and any other wheeled vehicles. Drivers must hold a licence and have tax and MOT as appropriate. No recreational vehicles such as motorised scooters or quad bikes are allowed.
You must ensure children in your party are properly supervised at all times, in all areas of the site. Cornish Meadow is a working Equestrian Livery yard and access to the stables is prohibited for the safety and well being of our camping and equestrian guests.
If you bring a dog, they will remain your responsibility at all times. They must be well behaved and kept on a lead and not left unattended. You must clean up after your dog. Persistent barking dogs will be asked to leave the site without any refund,
Open fires and ground level barbecues are not permitted. Raised barbecues, to prevent grass damage, are available to hire subject to availability.
The use of generators is not permitted on site.
Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions are not to be disturbed. This includes tying ropes to, or driving nails into trees, bushes and fences.
All tracks/access roads are to remain clear at all times. Due to the nature of our working yard, vehicles require access at all times.
In case of fire, buckets of water and water pipes are provided in various locations of the site.
All guests are to familiarise themselves with the Health and Safety information provided in cafe.
Facilities
Cornish Meadow provide toilets, (male and female) and wash basins within the café and are open for camping guest use during café open times.
Cornish Meadow also provide an outdoor water flushing toilet and washbasin that is open and available 24/7.
Only human waste and toilet paper provided must be deposited in the toilet.
There are bins provided in each cubicle for any other waste including wet wipes, sanitary towels, tampons and nappies. PLEASE DO NOT PUT ANY OF THESE DOWN THE TOILET.
Children under 8 are to be supervised whilst using the facilities.
Pot washing facilities with hot and cold water are available for washing pots and pans. Please leave these areas clean for all guests to enjoy. Please do not put food waste down the sinks.
Guests are welcome to visit the café during open times
Complimentary fridge and freezer facilities are available 24/7.
Please ensure all taps are turned off so as to ensure no water wastage.
Please use the bins provided for your waste.
Guests are asked not to leave any belongings in or around the toilet/shower and wash area.
Whilst every effort is made to ensure that all advertised facilities are available, it may sometimes be necessary to close or limit a facility for safety or improvement reasons.
Guest WiFi and charging points are available in the cafe.
Fire pits and BBQs
Cornish Meadow operates a strict policy on the use of fire pits and BBQs. To avoid scorching the grass all fire pits and BBQ’s must be at least 1 foot off the ground, on legs.
Guests must not light any fires on the ground, in the campsite field or anywhere on the yard.
Foraging for wood is strictly forbidden.
Logs and BBQ fuels can be purchased from Cornish Meadow.
Fire pits and BBQs must be situated in a safe place and a safe distance from any entrance to tents.
It is the guest’s responsibility to be safe and responsible when using BBQs.
In the event of a fire, guests must raise the alarm as set out on the information board.
Waste and Recycling
There are 2 large bins (blue) for general waste. Please place your waste into bin bags before depositing into the dumpsters.
Recycling bins are also provided.
We are unable to dispose of tents, camping chairs or other unwanted camping items so please take these home with you and dispose of them appropriately.
At Cornish Meadow we try to be as environmentally friendly as possible. We would appreciate your cooperation with this by using the bins provided.
Electric Vehicles
Cornish Meadow do have an EV charging point available by prior arrangement for a fee.
Groups
No hen/stag parties, weddings or large adult only groups are allowed.
In order to keep the site as peaceful as possible for everyone’s enjoyment we do not accept groups (which for us is more than 4 adults or more than 2 families who know each other) on the site. If you book separately and we see a group forming, you may be asked to leave the site with no refunds given.
Although we will do our best to make sure that 2 families camping together are near to each other, we cannot guarantee this as sometimes pitches need to be reallocated (please see Bookings section of this document).
Visitors
Due to lack of car parking space, we are unable to accommodate visitors’ vehicles on site.
General Information
Pitches must be left clean and tidy.
Guests must pay for any damage caused to Cornish Meadow property.
Cornish Meadow wants to ensure that all guests can have an enjoyable stay; therefore noise is to be kept to a strict minimum after 10.00 pm. Please respect the other campers and residential neighbours of the campsite. Guests who are not respectful of this request will be required to vacate the site the following morning and no refund will be given.
The use of illegal drugs is strictly forbidden.
Do not throw cigarette ‘butts’ into the hedge or leave them on the floor, as this can create fires and will harm the local wildlife if ingested.
We fully understand that ‘holiday’ means a few drinks, however, excessive and rowdy behaviour will not be tolerated and will result in guests being asked to vacate the site, and no refund will be given.
Cornish Meadow ask all guests to be respectful to local residents who live nearby. The Avenue is narrow in places and extremely bumpy which necessitates slow and careful vehicle driving when approaching the site.
Cornish Meadow limits its liability to the campsite field and facilities.
Guest unforeseen events – We recommend you take out travel insurance, as we do not provide refunds for unforeseen events. “Unforeseen events” are defined, but not limited to: bereavement, jury service, personal illness or illness of someone within your party, risk of contagious disease, redundancy and unavoidable work commitments. We strongly advise that anyone falling ill with a highly infectious disease should act responsibly and stay away from public areas (and other holidaymakers). If in any doubt about the risks of exposing the public (and members of your holiday group) to a contagious disease, please seek medical advice. Some infectious diseases have the potential to cause serious health implications (or death), and as such, we will consider sending any holidaymaker home, who does not act responsibly, or who acts with intent to spread the infection.
Compaints
If there is a problem or dissatisfaction with any matters under our control, please notify us immediately, so we may have the opportunity to rectify issues. We cannot accept liability of whatever nature if you fail to notify us within seven days from the end of your stay with us.
We reserve the right to ask you to vacate the site at any point of your stay if there is a failure to comply with the terms set out in this document. There will be no refunds given in these circumstances.
The yard itself is where we live and our children play, it’s private and we ask you to respect our privacy.
If you need assistance with anything please call us on 07792 148 160 or speak to us in the cafe.
For your information – Horses here on site
Cornish Meadow is a working livery yard. Although horses are inviting, they can bite and kick and are mostly fenced within electric fences. As such for your safety and the safety of our horses, camping guests are strictly forbidden to enter the stable and paddock areas. Feeding of horse is also strictly forbidden.
We look forward to welcoming you to Cornish Meadow and this exciting camping location.
Thanks for taking the time to read this.